Shipping We ship to India and internationally to more than 150 countries through reputed courier service providers viz. Bluedart, Fedex, DHL, etc. We ship to most pin codes in India for Prepaid shipments. We do not provide COD services. Apart from a few remote places, we ship to almost every state and union territory of India. Please check delivery timeframe for this painting above on this page. All shipments (domestic and international) are covered by transit insurance.
Packaging We provide best grade packaging for all our orders, so that they could absorb jerks and stack weight in the transit and should reach your destination in perfect proper condition. We will make custom wooden box (4mm to 6mm sheet thickness) depending on size of the mud work/painting secured with thermocol sheets from all sides.
Return Policy We provide 15-days returns policy that lets you return mud work/painting only if they are damaged. For damaged mud work/painting we offer full refunds. Courier charges shall be borne by the customer for returning the mud work/painting. Refunds are done to same Credit/Bank/Paypal account used while making the transaction for all orders. After we receive the damaged mud work/painting to our address and after reviewing the same, refunds shall be processed in 5 working days.
Payment Options You can purchase this painting using Credit Cards/Debit Cards/Net Banking/Cash Cards/Mobile Banking. Currently we support 5 Credit Card types, 50 Indian Debit Cards, 44 Net Banking Options, 4 Cash Cards and Mobile Payments. All major banks are covered. We would request our International customers to please take care of mentioning the correct billing address (should match the address of your credit/debit card account) in order to avoid providing your ID proof etc. in case of transaction verification by payment processor.
Care Instructions Generally mud work / paintings do not require much maintenance. To remove off the dirt, you can dust it with soft brush once in a month or depending upon weather type. You can also use very lightly damp new wiping cloth to gently rub the mud work / painting surface every month. This will help remove the dust accumulated on the mud work / painting surface, and it look like new.
Custom Size All mud work/paintings are available in customized sizes. You are requested to raise a request by clicking here, and we will revert back with quote within 1 to 2 working days. Please note delivery time for custom order is 20-25 days, and this order shall be considered only after receiving the full payment. The recreated mud work/painting would be created very close to similar to original. As this mud work/painting shall be a reproduction of the original, Artist Signed Certificate shall not be provided as original work.
Sold Out ? If any of the mud work/painting has been sold out, do not worry. If you are really very much interested and would like to be notified when it is back in stock, please raise a request by clicking here. You would be the first one our customer care will contact when it is back in stock. As this mud work/painting shall be a reproduction of the original, Artist Signed Certificate shall not be provided as original work.
Contact Us For any further query on any of our mud work/painting or our services, please call us +91.98792 37773 between 10:00am to 12:30pm (IST), or Whatsapp us on +91.97142 63246 (message us any time) or email us on email@example.com. We usually respond within 48 hrs to all emails.
Artist Sign and Certificate of Authenticity of Mud work and painting Artist Sign and Certificate of Authenticity shall be provided for all mud works and paintings that are originally created by Rashid Khan. Any mud works / paintings which shall be a reproduction of Rashid Khan’s original work, Artist Signed Certificate shall not be provided as original work, but as a certificate mentioned as ‘Reproduction of the Original work of Rashid Khan’. No certificate shall be provided for any mud works / paintings which are actually REPRODUCTION of some other artists. Any legal matters related to mud works / paintings or transactions made towards buying of the art piece/s or dispute whatsoever arises are subject to Bhuj jurisdiction only.